Support plans and reviews

Support plans that stay up to date

A support plan should be a living document: the resident's goals, the support agreed, and dated progress against each goal. Too often it is written at move-in and not touched again until someone asks for it.

What we keep up to date

  • ·Support plans with goals agreed with the resident, and dated progress comments from each session
  • ·Reviews on each resident's own cycle
  • ·Risk assessments, prepared by our team, then reviewed and signed with the resident
  • ·Move-in paperwork on your own forms

Why it matters now

The government's draft licensing rules for supported housing, published on 15 October 2026, say every resident's needs should be assessed within four weeks of moving in, and support should meet new National Supported Housing Standards. Those standards talk about tailored support plans, agreed outcomes and evidence of progress. No start date has been set, but the direction is clear.

See it all in your portal

Every plan, review and risk assessment in one place, searchable by resident, ready to download.

Next steps

Free, confidential support review, including optional visits to up to three of your properties.