How it works
From doorstep to inspection file
One workflow takes a support session from the worker's phone to a finished, audit-proof document - without anyone retyping anything.
- 01
Workers capture quick points on their phone
Taps and bullet points, not essays. The form prompts the right questions at the right moment - communal safety checks on arrival, wellbeing, the support given per need, linking the session to the resident's plan, signposting, room inspection, satisfaction and safeguarding. Workers are steered to meet audit requirements as they go, whoever is on shift - and they spend their time supporting residents, not writing.
audit-ready by design
- 02
The original is frozen, forever
The moment a session is submitted it becomes a permanent, unchangeable record and the turnaround clock starts. Assignment to our documentation team happens automatically, balanced across the team.
tamper-evident by design
- 03
Our head-office team writes the session up
A dedicated documentation specialist - with the worker's submission, the resident's history and your house style on one screen - writes the full, professional session note. Strict rules forbid inventing anything: if something is unclear, we query it back rather than paper over it. Selected notes get a second quality review.
accountable people, not a chatbot
- 04
Documents arrive - and maintain themselves
Finished notes land in your portal as PDF and editable Word, on a weekly cycle that keeps your evidence file permanently current - no backlogs, no pre-inspection panic. Support plans update with step completion dates and dated progress comments; daily case records build themselves from sessions and wellbeing calls.
weekly cycle · no backlogs
- 05
Need something? It comes back to you the same way
If our team needs missing information, the request goes to your manager with a secure one-click link - the note rejoins the front of the queue the moment they answer. Safeguarding concerns alert supervisors instantly.
nothing slips through
Want to see it with your own residents and your own note format?
Book a live demoGet inspection-ready before your next audit
A 20-minute call and a live demo - your workers could be submitting sessions this week.
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