Supported accommodation · documentation as a service
Inspection-ready records, written for you
Your support workers capture quick, structured points on their phone - taps and bullet points, not essays. Our dedicated head-office documentation team writes them up into professional, council-inspection-proof session notes, support plans and case records - updated weekly, so there is never a backlog.
0h
turnaround target
0%
human-checked
Weekly
cycle · no backlogs
£0
software licences
Today's queue
Finished note · PDF + Word
Illustrative view of the live platform
Why providers come to us
The pressures we take off your desk
Writing time eats support time
Every hour of support can create close to an hour of write-up - and it lands on your best workers, in the evening, from memory.
→Workers tap structured points in minutes, on the doorstep. Our team does the writing.
Contracts live and die by evidence
Councils are tightening checks on supported accommodation. Weak session evidence puts income at risk.
→Every note is written to council-inspection standard, in your required format, by people accountable for every word.
Backlogs surface right before an audit
Notes written weeks late - or never - mean panic when an inspection lands.
→A weekly writing cycle keeps every resident's file permanently current. You're always ready.
Quality depends on who's on shift
Agency cover and staff turnover produce patchy, inconsistent records.
→The guided form asks the right questions and the same head-office team writes every note - consistent, whoever ran the session.
Guided support
A personalised environment for every resident
This isn't a blank form. When a worker opens a session, the app already knows who they're with - and guides the visit around that person's support plan.
- ✓
Their needs, front and centre
Each resident's own support needs appear first, with their plan's objective steps ready to tick off as they're achieved.
- ✓
Prompted by the last session
Whatever was agreed last time is shown at the start of the next visit - follow-ups never slip, even when a different worker covers the shift.
- ✓
The right coverage, every time
Gentle prompts steer workers to link the session to a goal, cover enough needs and evidence outcomes - before they leave the property.
- ✓
New staff sound like experienced staff
The guidance is built in, so quality doesn't depend on who's on shift.
New session
Session with Jamie
Follow-up from last session
"Complete the housing application together and gather address history" - how did it go?
Jamie's support needs
Budgeting - plan steps
✓ Step 1: Income & expenditure form - done 14 May
◻ Step 2: Review essential vs non-essential spending
◻ Step 3: Agree a budget plan
Aim to cover 3+ needs where appropriate
Illustrative - every resident's session is their own
What you get
Every document your evidence file needs
Workers guided to audit-ready
The form itself prompts the right questions at the right moment - safety checks on arrival, linking support to the resident's plan, covering enough needs, evidencing outcomes. Sessions meet audit requirements by design, whoever is on shift.
A live dashboard for your managers
Your team sees everything in their own portal: what's being written, what needs their input, and every finished document on demand. No chasing, no email trails - total visibility.
Session notes that pass inspection
Professional, detailed, in each client's required format - written up by our head-office team and delivered as PDF and editable Word.
Support plans that update themselves
Objective steps ticked off during sessions; dated progress comments written automatically after every approved note.
Daily case records, generated
Sessions and wellbeing calls flow into the contact log automatically. Nobody retypes anything, ever.
A tamper-evident audit trail
Original submissions frozen forever. Every edit, approval, download and delivery logged. Show inspectors exactly who did what, when.
Risk assessments with review dates
Captured at move-in on a guided form, quality-reviewed by our team, printable on demand, quarterly reviews tracked.
Pay per note
No licences, no per-seat fees, no setup cost. You pay for finished documentation and nothing else.
Why providers switch to us
A real team, not another tool to operate
Bullet points, not essays
Your workers tap quick-picks and jot brief points in the app. Our team turns them into full, professional session write-ups - workers support residents, we do the paperwork.
A dedicated head-office team
Audit-ready sessions produced by trained documentation specialists who are accountable for every word - not a ChatGPT subscription your staff have to wrestle with.
Weekly cycle, zero backlog
Sessions are written up on a weekly rhythm, so your evidence file is always current. No catching up before an inspection - you're already ready.
Trusted across frameworks
We already work with established managing agents operating under different frameworks and portal systems - we adapt to your format, not the other way round.
Not another platform to run
Software gives you a system. We give you the finished file.
Housing management software still leaves the hardest part - the writing - with your team. We took the opposite approach.
Security & data protection
Built for data about vulnerable people
You're trusting us with sensitive records about vulnerable adults. The platform is built - and contracted - accordingly.
Your data stays in the UK
Stored in a UK data centre and encrypted in transit and at rest. GDPR-compliant processing, covered in our agreement with every client.
Sealed off, client by client
Your records are invisible to every other organisation - enforced inside the database itself, not just on the screens. Workers see only their own residents.
AI that never learns from your data
Our drafting assistance is configured so your data is never used to train AI models - and an accountable person reviews every word before it reaches you.
Nothing can quietly disappear
Originals are frozen at submission, every action is logged with who and when, and nothing is ever hard-deleted. Your audit trail is permanent.
Getting started
Live in days, not months
There is no software rollout, because there is nothing for you to roll out. Three steps and your evidence file starts building itself.
01
A 20-minute call
We show the platform live and look at your current note format together - your paperwork, your framework, your portals.
02
We set everything up
Your properties, residents, workers and house style - loaded by us. Nothing to install, nothing to configure, no setup fee.
03
Pilot with real sessions
Your workers submit real sessions from their phones the same week. Finished notes come back for you to judge the quality yourself.
Documentation standards are tightening across the sector. Providers that can evidence their support cleanly will keep their contracts - and win the ones others lose.
Founding-client offer - preferential rates for our first partners. Ask on your call.
Get inspection-ready before your next audit
A 20-minute call and a live demo - your workers could be submitting sessions this week.
Book a call